As a Pro Plus or Enterprise user, you have access to priority support through email and our support portal. You can view your support tickets any time by coming to this page, https://support.knarr.io, clicking your profile picture in the top right, and clicking "My activities".
To submit a ticket, you have two options:
- Click "Submit a request" in the navigation bar at the top of this page and fill in the form. You can attach any files you need, and screenshots of your issue are always helpful for us to diagnose the problem.
- Send an email to firstname.lastname@example.org. You can attach files to the email as well.
Our Community is also available for support if you'd like to post there: Knarr Community